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Do you offer a warranty on work performed at your shop?
Yes, we offer a lifetime warranty on paint for as long as you own your car. We also offer a 1-year warranty on parts.
Will International Collision Center work with my insurance company?
Yes, we will work with all insurance companies.
Do I need an estimate before selecting a body shop?
No. But it does help if you already have one from your insurance company. If not, we can write one.
How long will my repairs take?
The time limit depends on the extent of the damage.
How do I pay my deductible?
Deductible can be paid with credit card, cash, or debit card.
What is a direct repair shop?
A DRP Shop is one that is on an insurance company's network, kind of like a doctor's office.
Can you match the paint color?
Yes, we can match any color by using the manufacturer's color code on your vehicle.
Can I get other service work done on my vehicle while it's in the body shop?
Yes, we offer glass replacement, headlight restoration, alignments, and will try to accommodate you with other requests as well.
Do you have a service shuttle?
Yes, we can pick you up or drop you off.
Do you work with rental car companies?
Yes, and we have a program that allows us to update the status of your repair process with both your rental company and insurance company.
Do you use factory parts?
Yes
Can I drop my car off on Sunday?
Yes, if you make an appointment.
What do I need to bring with me when I come in for an estimate?
A smile!
